Submit a Complaints and Claims Form
(HOJ@ System – Regional Government of Andalusia)
If you wish to submit a complaints and claims form regarding our company, you can do so through the HOJ@ system, the official platform of the Regional Government of Andalusia for managing consumer claims online.
Through HOJ@ you can:
- Identify the company and submit your claim online.
- Attach related information or documentation.
- Receive the company’s response within the legally established timeframe.
- Forward the claim to the Consumer Administration if you are not satisfied with the response.
To use the service, you only need to create your HOJ@ user profile, install the mobile app, and follow the steps indicated by the platform.
To use the service, you can access it here:
HOJ@ Citizen System: https://www.juntadeandalucia.es/salud/hoja/login/ciudadania
And if you have any questions, use the following link:
HOJ@ Frequently Asked Questions: https://www.juntadeandalucia.es/salud/hoja/preguntasfrecuentes
To submit a complaints and claims form to Nhue Concierge, scan the QR code:
*The QR code will only work if you have the HOJ@ mobile application installed.
If you cannot scan the code, access it through the following URL: https://www.juntadeandalucia.es/salud/hoja/applinks/empresa/12644