Alhambra y Generalife con Audioguía

Importante

No dejes perder la oportunidad de descubrir la Alhambra a tu ritmo con un audioguía de última generación. La audioguía proporciona un itinerario guiado con el que podrás recorrer el monumento cómodamente a tu ritmo, sacando el máximo provecho a tu visita.

Ventajas de reserva online

1. Evite colas de espera innecesarias
2. Recoja sus audioguías de forma preferente en el recinto de la Alhambra

Incluido

1. Entrada general a todo el recinto de la Alhambra y el Generalife, incluido los Palacios Nazaríes
2. Audioguía oficial de la Alhambra de última generación

Información importante para retirar su audioguía:

1. Para recoger el audioguía puede acercarse a cualquiera de los dos puestos de atención al visitante:                                                                                                                                 A. Atrio de entrada al monumento  o B. Frente al Palacio de Carlos V, justo al lado del acceso a los Palacios Nazaríes (POR FAVOR, REVISEN PLANOS ADJUNTOS)
2. El bono es electrónico, no es necesario imprimirlo
3. Se solicitará al cliente una tarjeta de crédito o débito para escanearla en concepto de garantía de devolución de las audioguías; este proceso no hace cargo ni bloquea importe alguno en su tarjeta. También puede dejar un depósito en efectivo de 50.-€ que se devolverá al final de la visita cuando se entrega el dispositivo
4. MUY IMPORTANTE: Cuando el software le envíe a su email y Whatsapp la documentacion, le llegará un documento en formato PDF, con el titulo «ESTOS SON SUS TICKETS «nombre del comprador» + BONO DE AUDIOGUIA. En este PDF a continuación de los tickets oficiales de la Alhambra están los bonos para recoger la audioguía.

Notas importantes

1. Es imprescindible facilitar nombre, apellidos y DNI / Pasaporte en el momento de realizar la reserva.
2. El día de la visita deberá llevar el documento de identidad original que facilitó en el momento de realizar la reserva.
3. El horario de acceso a Palacios Nazaríes es el que indica en la entrada de la Alhambra «Hora de acceso a Palacios Nazaríes».
4. El resto del recinto podrá visitarse a cualquier hora.
5. La Alhambra es un monumento protegido y limita el número de visitantes al día, con lo cual, no podrá volver a visitar las partes visitadas anteriormente.
6. En caso de que no haya disponibilidad, en el mismo día, contactaremos con usted para darle una alternativa o cancelar el servicio.
7. No es posible contratar niños menores de 12 años por separado de al menos un adulto. Si ocurre esto el software cancelará su tour.

Políticas de cancelación

En base a la Normativa oficial publicada en el BOJA por el Patronato de la Alhambra y el Generalife, puesta en marcha el 1/5/2020, una vez emitidos los tickets estos no pueden ser cancelados, modificados o reprogramados.

Como consecuencia de esta normativa, las políticas de cancelación a tener en cuenta, sin excepciones de ningún tipo son:

1. Este servicio no puede ser cancelado, modificado o reprogramado. Cualquiera de estas opciones supondrá el 100% de gastos 

No hay situaciones excepcionales aplicar en las condiciones de cancelación que modifiquen los criterios de cancelación y reembolso indicados en estos puntos.

vcampa

2023-08-06

Verificada

Ottima visita , guida perfetta ! La differenza l’ha fatta la guida , che è’ stata con noi per più di 3 ore in questo tour all’Alhambra e palazzi davvero stupenda .Una guida molto attenta , con la battuta pronta ma molto preparata, facendo passare il tempo con allegria ma professionalità ! Consigliato , chiedere di Maricarmen !

Carlos P

2023-08-05

Verificada

Alhambra magnifica Experiencia 100% recomendable la agencia nos solucionó la reserva de entradas y la guía Ada ha sido magnifica , un día excepcional!

Kelley Y

2023-08-05

Verificada

Fun tour, highly recommend Wow amazing tour with Anna! The tour is great because you get to skip the line several times. She tells the history in detail about each location and is also pretty funny! I enjoyed the tour and highly recommend to everyone, including kids! Some tips… bring water, good walking shoes and your passport I also ate lunch at one of the tapas spots Anna recommended and really loved the seafood at el diamantes

Storyteller800353

2023-08-04

Verificada

Amazing Alhambra The entire experience is worth doing, one of the highlights of a 10 week france, Spain, portugal trip. The train trip into Granada, Granada itself, & especially Alhambra. This is a virtually untouched, centuries old, monument to the Moors. Do it with a guide, minimum 3 hours. Waste of time walking around guessing what it is all about, when you come this far make the most of it, get a guide who can explain everything. . After the tour you are free to continue exploring the site, it is a very big site, try to get an early tour and spend the rest of the day exploring. Toilets, water, Cafe all on site.

Maria D

2023-08-02

Verificada

Alhambra lrma is a fantastic and very competent guide. (SPANISH) She tells historical facts in an exciting way that it was never boring. We also learned a lot about Granada and the local customs. Spontaneous questions were again answered very competently. Highly recommended to book your own visit to the Ahlambra with her.

Charles N

2023-07-30

Verificada

Excellent tour, very interesting and memorable. We thoroughly enjoyed the tour today. Maria Carmen was an excellent tour guide - very knowledgeable, personable and compassionate. The tour was very interesting in terms of the small details behind the design of the buildings, and it was a good pace for everyone involved. The only thing I would change is maybe a better microphone for the host. Notwithstanding the sound issues (which were only temporary due to some interference), the tour guide was fantastic.

Cruisin with th... C

2023-07-30

Verificada

Beautiful palace in Grenada The directions for starting the tour were nonexistent. We were to meet a guide outside the main entrance, but there was no information given about that. The person checking tickets at the entrance pointed us in the correct direction. Our guide was knowledgeable and gave lots of great information about the palace but was a bit long-winded at times. This was definitely one of the most beautiful and interesting palaces we have ever visited.

Melanie W

2023-07-25

Verificada

Excellent visit. This was a great tour and I would highly recommend. Don’t think there’s anyway you could do the Alhambra justice without a guide. 3 hours may seem a long time but it flew. There were plenty of brief stops in the shade and a longer stop for time to buy a drink or use the toilets. Laura was a great guide, very engaging and informative. Great afternoon.

Kimberly H

2023-07-25

Verificada

Book this Tour- You Won’t Regret! Excellent tour. Lara was our guide and her tour was so informative and fun that the 3 hours flew by! Highly recommend this group and doing the 9 am tour to beat the heat and the crowds and skip the lines! Our favorite tour of our trip!

Alexandra B

2023-07-24

Verificada

Terrible customer service and coordination! I usually don’t leave negative reviews but unless you want to risk losing $62 do NOT book a tour with this company!! I booked a 9am tour for July 24th. The tour time, ticket, and meeting point instructions clearly state that the tour starts at 9am. I took screenshot and reviewed all this information before the start of my trip so I wouldn’t have any issues. On July 24th I arrived at the tour meeting point at 8:55am only to be told that the tour had left without me!I was completely shocked and pointed out that the tour time and meeting point instructions clearly says 9am not 8:30am only to be told that they had apparently changed the tour start time to 8:30am the day before (less than 24 hours prior). For context, I had been hiking the entire day prior which was why I had downloaded all my tour meeting point instructions beforehand as I knew I would have no access to cell service and WiFi. On top of that, the tour coordinator proceeded to roll her eyes and scoff at me when I showed her that the tour meeting instructions says 9am meeting time. This was incredibly rude.She then handed me my ticket and told me to try and find the tour guide myself. I spent the next 40 minutes running though the nasrid places trying to find my tour. I tried messaging the tour company on WhatsApp to see if the guide could drop her location but did not receive a response. At that point I just booked a different tour for the next day (July 25th) with a different company as I simply could not find my group and had missed 1/3 of the tour at that point anyway.The company was then incredibly rude when I requested a refund. Terrible company and horrible coordination. Don’t book with them!!!! What makes it even worse is they did not even attempt to make things right with me by offering a refund, credit, or offer to rebook me for a different time.

La evaluación general en Tripadvisor es 5 de 5, en base a 2766 evaluaciones

ALHAMBRA Y GENERALIFE

Conoce la historia de la ciudad palatina de la Alhambra a través de su historia con audioguía
Le guiará de manera clara y rigurosa a través de patios, jardines y salas que le desvelara sus secretos a través de locuciones profesionales. Una visita guiada a su ritmo donde se explica la simbológia e iconografía, claves de la historia que han marcado su desarrollo, anécdotas de personajes relevantes