Guided tour to the gardens of the Alhambra, the Alcazaba, and the Generalife.

1. Included

   1. Admission to the Alhambra gardens, Generalife, and Alcazaba.
   2. Official accredited guide.
   3. Individual audio system (if necessary).
   4. THIS TOUR DOES NOT INCLUDE THE NASRID PALACES.

   Duration

   • The tour duration is approximately 2 hours.

   Groups

   • Groups will never exceed 30 people + guide.
   • The tour will be conducted in one single language, chosen at the time of purchase, and it will not be possible to modify this under any circumstances.
   • For logistical reasons, availability, or other circumstances, the schedule may vary, and you will be notified of this change in advance. If this happens, the customer may either accept or cancel and receive a 100% refund, effectively canceling this contract. If accepted, the initial terms and conditions of the contract will be reinstated.

   Important Notes

   • It is mandatory to provide your full name and ID/passport details at the time of booking. You can also send your details to the email address customerservice@nhue.es.
   • On the day of the visit, you must bring the original ID document used during the booking process.
   • The digital voucher is valid but does not replace your ID document and is not an entry ticket.
   • Arrive at the meeting point 15 minutes before the start of the tour.
   • All participants, regardless of age, must have an entry ticket; otherwise, access will not be allowed.
   • No liquids or food are allowed inside the monument.
   • No special clothing is required.
   • The tour is not fully adapted for individuals with mobility restrictions. Therefore, it may not be suitable for people with mobility issues, and we do not recommend it in some cases. This is because the monument itself is not adapted for wheelchairs, crutches, or other mobility aids.
   • Due to the age of the buildings, strollers are not allowed on this tour. We recommend that parents use a baby carrier during the visit.
   • The tour will be conducted in one single language, selected at the time of purchase, and it will not be possible to modify it under any circumstances.

   Meeting Point

   • Google Maps: Paseo del Generalife 1F, 18009 Granada.

   Cancellation Policies

   Based on the official regulations published in the BOJA by the Patronato de la Alhambra and the Generalife, implemented on 01/05/2020, once tickets are issued, they cannot be canceled, modified, or rescheduled.

   As a result of this regulation, the cancellation policies to be taken into account, without any exceptions, are as follows:

   1. If the cancellation is made between the day of booking and up to 45 days before the tour, the costs will be €24 per adult.
   2. No refund will be given if the cancellation is made 45 days or less before the tour and up to the start time of the visit.
   3. No refund will be given for no-shows, late arrivals, or failure to bring the original passport or ID used during the booking process.
   4. Cancellations or modifications may be made in case of a health alert affecting the closure of the monument.

   There are no exceptional circumstances that modify the cancellation and refund conditions indicated in these points.

   To request a total or partial cancellation in accordance with these cancellation policies, you must send an email to customerservice@nhue.es. The cancellation and refund will be processed based on the date of receipt of the email as the reference date.

   VERY IMPORTANT: WAITLIST INCLUSION REQUEST

   If you have made a reservation in the ON HOLD/WAITLIST status, you must consider the following conditions:

   1. If you see that your visit is unavailable and appears as sold out, you can click on the ‘Notify Me’ option. This way, you can sign up for the waitlist for free. Once you move up the list and availability arises, you will receive a notification via message or email. Through the link provided in the notification, you can purchase the tickets as usual.
   2. If you are no longer interested in the visit on the waitlist, simply ignore our message. If you wish to cancel your waitlist registration, you must send an email to customerservice@nhue.es, indicating your desire to leave the waitlist, along with your full name as the reservation holder and the cancellation request.
   3. It is important to note that signing up for the waitlist does not guarantee entry, as it depends on the availability at the time.
   4. Once the visit date has passed, you will be automatically removed from the waitlist to avoid future communications related to this reservation.

   Please note that this is a free monitoring service that does not guarantee the availability of tickets as it depends on availability. Additionally, this service does not imply any obligation on the part of Nhue Concierge. If availability arises, you will need to make the purchase directly through the link provided, as you are aware that the requested tickets were not available at the time of the request, and therefore, we cannot guarantee anything at that time.

   Reviews

Guided tour of the Alhambra, Generalife, and Alcazaba gardens.

Would you like to explore the charms of the Alhambra and immerse yourself in its history and beauty? Join a guided tour that will take you to discover the impressive Alhambra Gardens, the majestic Generalife, and the historic Alcazaba. During this tour, an official guide will accompany you to show you the most emblematic corners of these spaces, while you enjoy panoramic views and immerse yourself in the cultural richness of this unique place.

Throughout the tour, you will stroll through the vibrant and colorful Alhambra Gardens and explore the Generalife, known for its fountains, terraces, and landscape design that evoke the tranquility and splendor of bygone eras. You will also have the opportunity to enter the Alcazaba, a fortress steeped in history that offers a fascinating glimpse into the Alhambra’s military architecture.

Get ready for an unforgettable tour that combines nature, history, and spectacular views!

Important: Does not include the Nasrid Palaces