{"id":7001,"date":"2026-07-17T09:42:28","date_gmt":"2026-07-17T07:42:28","guid":{"rendered":"https:\/\/www.guidedtour-spain.com\/modulo-di-reclami-e-segnalazioni\/"},"modified":"2026-07-17T09:42:28","modified_gmt":"2026-07-17T07:42:28","slug":"modulo-di-reclami-e-segnalazioni","status":"publish","type":"page","link":"https:\/\/www.guidedtour-spain.com\/it\/modulo-di-reclami-e-segnalazioni\/","title":{"rendered":"Modulo di Reclami e Segnalazioni"},"content":{"rendered":"<h2 style=\"text-align: center;\">Presentare un Modulo di Reclami e Segnalazioni<\/h2>\n<h2 style=\"text-align: center;\">(Sistema HOJ@ \u2013 Governo Regionale dell\u2019Andalusia)<\/h2>\n<p>Se desideri presentare un modulo di reclami e segnalazioni riguardante la nostra azienda, puoi farlo tramite il sistema <strong>HOJ@<\/strong>, la piattaforma ufficiale del Governo Regionale dell\u2019Andalusia per gestire online le segnalazioni dei consumatori.<\/p>\n<p>Con HOJ@ puoi:<\/p>\n<ul role=\"list\">\n<li>Identificare l\u2019azienda e inviare il tuo reclamo online.<\/li>\n<li>Allegare informazioni o documenti pertinenti.<\/li>\n<li>Ricevere la risposta dell\u2019azienda entro il termine legale stabilito.<\/li>\n<li>Trasmettere il reclamo all\u2019Amministrazione dei Consumatori se non sei soddisfatto della risposta.<\/li>\n<\/ul>\n<p>Per utilizzare il servizio, devi solo creare il tuo profilo utente HOJ@, installare l\u2019app mobile e seguire i passaggi indicati dalla piattaforma.<\/p>\n<p>Per utilizzare il servizio puoi accedere qui:<\/p>\n<p><strong>Sistema HOJ@ Cittadinanza: <\/strong><a href=\"https:\/\/www.juntadeandalucia.es\/salud\/hoja\/login\/ciudadania\" target=\"_blank\" rel=\"noopener\">https:\/\/www.juntadeandalucia.es\/salud\/hoja\/login\/ciudadania<\/a><\/p>\n<p>E se hai qualche dubbio, utilizza il seguente link:<\/p>\n<p><strong>HOJ@ Domande Frequenti: <\/strong><a title=\"www.juntadeandalucia.es\" href=\"https:\/\/www.juntadeandalucia.es\/salud\/hoja\/preguntasfrecuentes\" target=\"_blank\" rel=\"noopener\" aria-label=\"https:\/\/www.juntadeandalucia.es\/salud\/hoja\/preguntasfrecuentes, esto le llevar\u00e1 a www.juntadeandalucia.es\">https:\/\/www.juntadeandalucia.es\/salud\/hoja\/preguntasfrecuentes<\/a><\/p>\n<p>Per presentare un modulo di reclami e segnalazioni a <strong>Nhue Concierge<\/strong>, scansiona il codice QR:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-6978 aligncenter\" src=\"https:\/\/www.guidedtour-spain.com\/wp-content\/uploads\/2026\/07\/Codigo-qr-de-NHUE-CONCIERGE.png\" alt=\"\" width=\"209\" height=\"209\" srcset=\"https:\/\/www.guidedtour-spain.com\/wp-content\/uploads\/2026\/07\/Codigo-qr-de-NHUE-CONCIERGE.png 250w, https:\/\/www.guidedtour-spain.com\/wp-content\/uploads\/2026\/07\/Codigo-qr-de-NHUE-CONCIERGE-150x150.png 150w, https:\/\/www.guidedtour-spain.com\/wp-content\/uploads\/2026\/07\/Codigo-qr-de-NHUE-CONCIERGE-120x120.png 120w\" sizes=\"auto, (max-width: 209px) 100vw, 209px\" \/><\/p>\n<h6><i>*Il codice QR funzioner\u00e0 solo se hai installato l\u2019app mobile HOJ@.<\/i><\/h6>\n<p>Se non puoi scansionare il codice, accedi tramite il seguente URL: <a href=\"https:\/\/www.juntadeandalucia.es\/salud\/hoja\/applinks\/empresa\/12644\" target=\"_blank\" rel=\"noopener\">https:\/\/www.juntadeandalucia.es\/salud\/hoja\/applinks\/empresa\/12644<\/a><\/p>\n<h6><i>*Sia l\u2019app mobile HOJ@ che il sito web associato allo stesso servizio sono di propriet\u00e0 e responsabilit\u00e0 del Governo Regionale dell\u2019Andalusia.<\/i><\/h6>\n","protected":false},"excerpt":{"rendered":"<p>Presentare un Modulo di Reclami e Segnalazioni (Sistema HOJ@ \u2013 Governo Regionale dell\u2019Andalusia) Se desideri presentare un modulo di reclami 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